About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities As Sr. Product Designer you are responsible for one of our business-specialised UX functions and thus at the heart of our design efforts, reporting to the head of UX. You might own the UX for cash, trade, digital servicing or another business area and drive the global user story design for it. This means you'll be tasked with creating flows that delight people and meet the business goals, informed by data, research and your knowledge about great design. You will internalise complex information about products and services to make them understandable to real humans like you and us. Since this role is fully focused on solving problems for customers and business alike, it requires empathy and business understanding in equal parts. You'll be a key player in a newly created department - Drive, grit and the ability to evangelise the significance of user experience is important to affect the change we're after. And when you succeed, your designs will be used globally for all clients.
You'll create the direction for a standout user experience for the products & services in your specialised business area, keeping it in line with the larger customer experience vision
You'll drive its realisation hands-on together with the design team, business and tech
You use wireframes to express and align your vision and deliver the final flows with applied components from our design system, which you also help shape with your insights
You will be a close and trusted partner to the product and business owners to understand their needs, goals and what makes a difference to them. As a senior candidate you will use your knowledge and skill to help them define and refine problem statements
You frequently engage with our research, analytics and value capture teams to understand pain points and opportunities to improve the experience. It is important that you think 'along and ahead' for your business area to help them transform
We are in the early days of establishing this function, so your role kicks off in start-up mode. We therefore need your entrepreneurial spirit to utilise your strategic skills and talent to direct partners as well as your own hands-on craft while we grow the design dept
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank's Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Our Ideal Candidate
10+ experience in driving projects from initiation to delivery, defining the business value gained with the program and utilising this with stakeholders for buy-in
Required 8 years of experience in producing rich interactive applications and 3 years of experience working in a large corporation
Bachelor's Degree in Liberal Arts, Business, Communications, Human Computer Interaction, Information Design, Interaction Design, Psychology or a related field (or equivalent practical experience)
Enthusiasm for tackling the large cultural shift behind necessary to establish a design practice within a corporate environment
You can be strategic one moment and a detail-obsessed designer the next
You have an understanding of psychology and behavioural science
You also understand global diversity and have the ability to advise on solutions that suit all in a systemic manner
You like challenging yourself and others with entrepreneurial attitude and passion for observing human behaviour, identifying team biases and surfacing these with grit at risk of being labelled restless
You can guide business partners and evangelise a mindset for good experience and user-centricity through workshops as much as through building personal relationships
You work smart, are flexible and skilled in establishing practical processes
You love to take ownership, see your projects through all the way to launch and keep an eye on them afterwards, always on the lookout for improvement
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.